Purpose of the Job:
This Demand Planning position is responsible for all forecasting activities associated with depots and products. The Demand Planner creates and maintains forecast models for the depots, incorporating business intelligence and forecast information gathered from sales, marketing and finance. This position is the talent pool for the S&OP Managers role.
The Demand Planner is the integration point into the sales and commercial organization. Basic forecast modeling is the responsibility of this position. This position leads the dialogue each month for the depots and products with key counterparts in Sales and Marketing.
Basic Functions:
Develop demand forecasts (operational forecasts) at multiple levels of aggregation for multiple time horizons as part of the supply chain planning function.
Review historical sales trends, research demand drivers, prepare forecast data, develop statistical forecast models, and evaluate forecast results.
Coordinate cross-functional research activities to reconcile significant variances and refine the forecast model to reflect updated sales and marketing assumptions.
Interact with sales, marketing and finance to understand demand forecast drivers.
Utilize a collaborative and consensus approach by working with Sales, Marketing and Finance to obtain and ensure that current and accurate information is used for demand forecasts.
Use and maintain the Demand Planning software as the primary forecasting system tool.
Provide input to the Supply Planning organization in developing inventory strategies on existing items, new products, and product phase-outs.
Closely coordinate and communicate customer action plans with supply planning
Job Functions:
Create statistical forecasts: - Gather, analyze and validate data - Review resulting statistical forecast model - Apply error analysis techniques to improve forecasting - Summarize/aggregate statistical forecasts
Review sales plans, finance budget updates or latest estimates and demand drivers: - Present, solicit, and assess feedback on the various forecasts from sales, and finance - Recommend adjustments for operational forecasts - Review promotional plans with sales
Achieve consensus for operational demand forecasts by facilitating a collaborative planning process with sales, marketing and finance personnel: - Prepare relevant material to facilitate research and discussion
Provide input to volume planning - Achieve consensus with the business side and the demand chain
Maintain demand planning system and software - Enter and modify data and ensure the correctness of product hierarchy - Monitor trends in forecast error - Identify relevant market-related data and competitive intelligence
Prepare and maintain relevant reports pertaining to demand planning process
Key Results:
A depot demand forecast which incorporates current and accurate market information that allows the company to correctly predict depot demand and provide its supply chain with the appropriate information to plan how to meet that demand.
Improved relationships among planners, sales, marketing and finance, which will lead to effective knowledge sharing and an optimal consensus forecast to better guide the company.
Refined systems and methods to continually improve forecasts so that the company can better anticipate needs.
Required Education / Experience / Specific Job-related Skills
Years of Experience:
Two to Three years of experience in the industry.
Education/Training:
University Degree (Mathematics, Science or Engineering preferred)
Licenses/Certificates:
APICS or other forecasting Certification preferred
Other:
Working knowledge of Microsoft Office. This position requires strong analytical, organizational, decision making, and presentation skills. Strong interpersonal skills are also essential to effectively interact with all teams, areas and levels of business affecting the forecast process. Good facilitation skills are required.
Key Accountabilities
1. SalesAssist the ASM/BM in setting targets for the sales team, to guide and motivate the sales staff in their performance toeffectively manage and control the sales routes in order to realize the sales targets within agreed costs and operationalparameters
2. Market and competitor insightsObtain and maintain information pertaining to the relevant sales and distribution channels and of competitor activitythroughout the area, share and agree with the ASM/BM for appropriate action.
3. Deliver Replenishment targetsEnsure that all Sales staff are well trained and execute the company’s Replenishment program with excellence. Ensure thatproducts are available in the right quantity and are the freshest possible at all times as per the Replenishment systemrecommendations.
4. Key Accounts/ WS (if applicable)Execute the agreements with Modern Trade / Wholesale customers, in accordance with instructions and to maintain goodbusiness relations with the representatives of customers in the designated area.
5. Journey PlanningOptimize the daily journey planning for the salesmen in the team, in cooperation with the respective salesmen and inalignment with the ASM/BM, in order to plan customer’s routes efficiently and maximizing productivity. Sales Supervisor has tobe familiar with and recognized by the customer across his areas of responsibility.
6. Product’s Shelf LifeEnsure monitoring of the Product’s Shelf Life at the point of sale, to ensure that the reserved product’s space is filled upaccordingly and no expired product is displayed, and ensure rotation and wastage control according to company policies andprocedures.
7. New CustomersInitiate and organize sales to new clients in the assigned routes, aligned with the relevant departments and in line with the S&Dplans, in order to increase sales.
8. Credit ManagementExecute the approved company credit policy and ensure credit and collection management for all sales in the area, ensuringtimely payments.
9. WorkshopEnsure all company assets are well maintained and initiate repairs/ replacements where necessary.
10. People ManagementEnsure the required number and quality of people, and people management in line with SADAFCO’s HR policies, in order toenable the realization of the S&D targets. Sales Supervisor has to provide training for new recruits and current staff.
11. Administration and ReportingEnsure accurate and timely data entry, administration and reporting for the Area, in MSFA according to the S&D policies andprocedures.
12. EndorsementsOn a daily basis, lead and conduct effective MSFA (Mobile Sales Force Automation) endorsements with each Salesman byreviewing daily performance and identify opportunities to be actioned and followed up.
13. AppearanceEnsure that the vehicles are clean and tidy inside and out and that the salesmen’s uniform conforms to the company standard, in order to represent the company professionally and be recognized by customers.
Key Accountabilities1. SalesAssist the ASM/BM in setting targets for the sales team, to guide and motivate the sales staff in their performance toeffectively manage and control the sales routes in order to realize the sales targets within agreed costs and operationalparameters
2. Market and competitor insightsObtain and maintain information pertaining to the relevant sales and distribution channels and of competitor activitythroughout the area, share and agree with the ASM/BM for appropriate action.
3. Deliver Replenishment targetsEnsure that all Sales staff are well trained and execute the company’s Replenishment program with excellence. Ensure thatproducts are available in the right quantity and are the freshest possible at all times as per the Replenishment systemrecommendations.
4. Key Accounts/ WS (if applicable)Execute the agreements with Modern Trade / Wholesale customers, in accordance with instructions and to maintain goodbusiness relations with the representatives of customers in the designated area.
5. Journey PlanningOptimize the daily journey planning for the salesmen in the team, in cooperation with the respective salesmen and inalignment with the ASM/BM, in order to plan customer’s routes efficiently and maximizing productivity. Sales Supervisor has tobe familiar with and recognized by the customer across his areas of responsibility.
6. Product’s Shelf LifeEnsure monitoring of the Product’s Shelf Life at the point of sale, to ensure that the reserved product’s space is filled upaccordingly and no expired product is displayed, and ensure rotation and wastage control according to company policies andprocedures.
7. New CustomersInitiate and organize sales to new clients in the assigned routes, aligned with the relevant departments and in line with the S&Dplans, in order to increase sales.
8. Credit ManagementExecute the approved company credit policy and ensure credit and collection management for all sales in the area, ensuringtimely payments.
9. WorkshopEnsure all company assets are well maintained and initiate repairs/ replacements where necessary.
10. People ManagementEnsure the required number and quality of people, and people management in line with SADAFCO’s HR policies, in order toenable the realization of the S&D targets. Sales Supervisor has to provide training for new recruits and current staff.
11. Administration and ReportingEnsure accurate and timely data entry, administration and reporting for the Area, in MSFA according to the S&D policies andprocedures.
12. EndorsementsOn a daily basis, lead and conduct effective MSFA (Mobile Sales Force Automation) endorsements with each Salesman byreviewing daily performance and identify opportunities to be actioned and followed up.
13. AppearanceEnsure that the vehicles are clean and tidy inside and out and that the salesmen’s uniform conforms to the company standard, in order to represent the company professionally and be recognized by customers
Purpose of the job
Lead the development of OOH for SADAFCO’s Frozen Business, primarily Ice Cream through Customer expansion at large scale across the Channel specially HORECA (Hotels, Restaurants, Canteens). Sharply identify Customer Needs, Product Solutions, Pricing Strategies, Servicing Models and Prepare adequate Business Cases. Collaborate strongly with Sales Operations & Marketing to create the ideal mix & seamless execution. Advise on the expansion structure.
Key Accountabilities
Commercial strategy
Design & draft the commercial strategy to develop and grow the OOH business. Craft a 5 year plan with annual KPIs in alignment with VP Frozen BU.
Out of Home Organization
Design and implement the OOH team structure in alignment with the VP Frozen BU so as to support the OOH business by focusing on the achievement of the KPIs & the deliverables.
Sales
Deliver the agreed top line and bottom line results while tracking, monitoring and reporting the set KPI’s periodically.
Business Development
Using prior, acquired, and continuous scouting for new contacts/accounts and also develop and initiate the business at a national account level. Working with Sales function to refine delivery & logistics KPIs.
Be in touch with the right agencies to gain understanding of market trends and act upon if relevant & also work closely with customers to develop concepts specific to the OOH channel also help is developing tailor-made solutions.
Product Development
Work with Manufacturing & Marketing to develop OOH centric products and packaging.
Finance and Reporting
Ensure budgeting, financial monitoring and reporting are done as per SADAFCO’s financial policies & reporting standards to ensure proper management reporting.
Manage the OOH expense budget while ensuring the agreed top line delivery.
P&L Management
Prepare & Align Anual Plan to ensure the adequate growth trajectory of the Channel.
Prepare & align Business cases to ensure financial viability of the projects & proposals including Cap-ex requirements, Operational resources, Revenue Opportunity & ROI.
Job Requirements
Educational level: Minimum Bachelor degree in Business, Marketing or related field
Minimum 10 years of relevant OOH sales experience with a leading FMCG company
Experience in distribution and OOH channel management with a strong preference of Ice Cream Category
People management experience; experience in leading a team
Languages: Fluent in English. Knowledge of Arabic is an advantage
Purpose of the Job:
Responsible for planning, executing, and delivering of Digital manufacturing Projects to optimize manufacturing processes, improve efficiencies and reduce waste. Digital factory projects include MES, QMS, LIMS (Manufacturing Execution System, Quality Management System and Laboratory Information Management System).
Key Responsibilities:
Lead the end-to-end Digital Factory Project Management lifecycle, from project initiation to delivery, ensuring adherence to timelines, budgets, quality standards and deliverables.
Work closely with all stakeholders to define project scope, objectives, and success criteria, and develop the project timelines and schedules.
Manage project resources effectively, including budget allocation, staffing, and procurement of necessary tools and technologies.
Identify and mitigate project risks and issues proactively, and implement corrective actions as needed to keep projects on track.
Coordinate with cross-functional teams, including software developers, IT, automation engineers, data scientists and analysts, manufacturing process experts and supply chain specialists, to ensure alignment and collaboration throughout the project lifecycle.
Communicate project status, progress, and key milestones to stakeholders, including senior management, department heads and factory managers.
Drive continuous improvement initiatives by leveraging digital technologies to optimize manufacturing processes, increase productivity, and reduce costs.
Ensure compliance with regulatory requirements and industry standards, and conduct testing and validation activities to ensure the quality and reliability of digital solutions.
Stay informed about emerging trends and technologies in digital manufacturing and recommend innovative solutions to improve factory operations.
Ensure efficient and paperless digital manufacturing processes, focusing on “doing more with less”.
of Purpose of the Job
In charge of the Quality of existing products and new concepts, to ensure that the products and services of the End-to- End Supply Chain (sourcing, make, deliver and Sell) meet the local and internal quality standards, regulation and specifications agreed with our customers.
Key Accountabilities
Quality Strategy
Develop the Quality Control and Quality Assurance strategy in conjunction with key stakeholders like Marketing, R&D, Supply Chain, Sales on an ongoing basis to achieve maximum consumer experience and minimum quality failure rates and consumer complaints.
Leading Quality team
Leads the quality function across the entire Sadafco company and drives continuous improvements, capability building, talent development and succession planning amongst all employees working in QA, QC or Regulatory related functions. This requires both hierarchal and functional leadership skills.
Member of the Supply Chain Team
Represents the Quality function within the Supply Chain Team and collaborates with these team members (pears) to continuously improve the safety, quality, service, and efficiency related performance of the supply chain.
Quality Planning
Drive Quality planning agenda as per governmental and external customer policies, standards, and changes, to ensure that all suppliers, factories, warehouses, and transportation units meet the applicable Quality standards.
Customer & Consumer Complaints
Owns the customer and consumer complaint process and continuously seeks for further improvements to receive optimal feedback and process this feedback fast and efficiently. Checks and investigate customer complaints, and customer feedback, in order to take appropriate action as required to maintain and further improve the level of assigned quality.
Supplier Quality Management
In collaboration with procurement the quality performance and compliance of our supplier base is managed by QA. This includes organizing supplier audits and assessments for new suppliers and a regular follow-up with existing suppliers. Actions derived from observations during these audits or actions triggered by complaints are monitored and tracked by QA.
Health & Safety
Ensure a clean and safe work area and potential risks are communicated for corrective action in order to follow the company’s Health & Safety policy.
Legislative R equirements
Clarify and support the Company’s legislative requirements related to quality to ensure that the Company meets these requirements. Also ensures that the company is aligned to meet any regulatory changes that might come up on a regular basis by managing the implementation of the new changes within the given timelines. Support the R&D department in the development of new products from the regulatory point of view.
People Management
Conduct employee performance reviews & coordinate with Human Resources for appropriate staffing levels. Sets guidelines and formats related to Quality for Supply Chain staff how to operate and to have the reviews of Key Performance Indicators (KPI’s). Help to have the depth in the department in coordinating with Human Resources for hiring of experienced staff.
Financial Management
Sets and participate in generating the operating budget of Quality assurance and manages the operational expenses accordingly. Anticipates pro-actively in case any deviations or new requirements occur during the financial year.
Project management & business process ownership
Manages projects or sub activities in large multidisciplinary projects related to Quality. Owns the QA/QC business process and continuously drives improvements to digitalize and streamline processes related to QA and QC.
Key Accountabilities
1. Purchase Requisition collection and verification ·
Receive Purchase requests from various departments in the company ·
Check and verify the accuracy of supporting documents, compliance with company approval authority rules and other company policies, clarify deviations if any, with the requestor.
2. Supplier identification and buying activity
Identify suppliers, obtain quotes as per company policy, agree on terms, prepare cost comparison sheets, seek approval from line manager and communicate with supplier for placing orders and delivery.
3. Purchase Order Issuance ·
Issue purchase order in ERP (QAD) ·
Route Purchase Order to appropriate approval flow as per company policy on its e-tool (EMS) · Forward purchase order upon approval to concerned user function or supplier as needed ·
Upload / Copy Purchase order on supplier Portals/ E-Tools where required
4. Modifications / Change Requests ·
Receive change request from the various functions to close, cancel or modify purchase orders · Check and verify accuracy of supporting documents, compliance with company approval authority rules and other company policies, clarify deviations if any with the requestor ·
Make changes to Purchase order in ERP and reroute for approval for changes made as per company policy
5. Vendor Master Maintenance ·
Receive request to create new vendors from various functions ·
Check and verify accuracy of supporting documents, compliance with company policy, clarify deviations with the requestor and obtain the right documents ·
Create Vendor in ERP ·
Updating changes to vendor master on a timely basis to ensure its accuracy
6. Request for Quotes & Offer Summary ·
Solicit quotations from suppliers upon request from procurement managers. ·
Communicate with suppliers for on time receipt of offers and needed clarifications. ·
Prepare offer comparison summary and share with concerned manager
7. Bidding / Tenders ·
Receiving Bid requests from other departments and coordinating bid collection. ·
Attending Bid opening meetings as part of Bid committee ·
Receiving Bid summary notes and Summary and sharing with user function ·
Updating Bid register to document details of Bid received
8. Shipment Expedition & Shipping documents tool maintenance ·
Call off needed materials OTIF from already issued contracts and purchase orders.
Follow up with suppliers for timely shipments ·
Receiving copies of shipping documents and updating shipping company records. ·
Discuss with custom clearance team to sort out any issues in shipping documents
9. Invoice collection and Payment resolution ·
Receive invoices from vendors when required and share it with concerned department to arrange for payments ·
Attend payment delay complaints by discussing with concerned functions and resolving conflicts
10. Functional Report Support ·
Support preparation of following reports for function and any other reports as may be required for function § Savings report § Shipment and delay reports § Collect input from various Buyers and prepare consolidated category spend reports ·
Other coordination jobs as maybe required
