Sales Learning and Development Manager

Purpose of the job
     • Sales Learning & Development Manager to create and deliver sales training programs to leverage sales skills and develop the sales capabilities.
     • Partner with senior sales managers to assess training needs and develop programs focused on effective sales competencies
     • Work in partnership with HR department to develop the right trainings for the entire sales staff
     • Engage in one-to-one reviews with sales team to maximize performance
     • Monitors and analyses sales team performance to evaluate effectiveness of training and design follow up or ongoing programs as needed
     • Manage the sales training budget through indicators of performance
     • Sales L&D Manager will help the businesses by developing, facilitating, and supervising training programs for employees.
     • Assess the needs of a business, implement training and development plans, and facilitate a wide variety of training programs that enhance the effectiveness of the sales workforce.

Key Accountabilities

• Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers.
• Develop individualized and group training programs that address specific business needs.
• Develop training manuals that target tangible results.
• Implement effective and purposeful training methods.
• Effectively manage the training budget.
• Evaluate organizational performance to ensure that training is meeting business needs and improving performance.
• Assess employees’ skills, performance and productivity to identify areas of improvement.
• Effectively communicate with team members, trainers and management.
• a curriculum to facilitate strategic training based on the organization’s goals.
• and manage resources, including working with both internal employees and training vendors to develop and deliver training.
• Manage the technologies and technical personnel required to develop, manage and deliver training.
• Keep abreast of training trends, developments and best practices.      

Sales L&D Manager apply a variety of soft skills, technical skills and knowledge when assessing stores, products, trends. These skills and qualifications include:

•  Excellent communication skills, including speaking, writing and listening
• Strong time management abilities, including planning and prioritizing workloads
• Effective strategic planning, both for the short-term and long-term
• Thorough understanding of merchandising trends and industry best practices
• In-depth knowledge of industry-specific trends and issues
• Exceptional ability to analyze data and draw relevant conclusions
•  Creative and innovative thinking
• Experience in preparing and delivering presentations to managers, staff and suppliers
• A proven track record of achieving excellent results with merchandising strategies and promotional activity

Job Requirements

• Educational level: University, minimum BA degree, Master’s degree preferred.
• Specific diploma/education: Business, Commerce, Human Resources.
• Minimal 2/3 years relevant experience (in sales roles); a proven track record in sales operations
• Excellent written, verbal and interpersonal communication skills.
• Superb track record in developing and executing successful training programs.
• Critical thinker with innovative problem-solving skills.
• Highly computer literate with proficiency in MS Office and related business and communication tools.
• Familiar with traditional and modern training processes.
• Fantastic organizational and time management skills.
• Strategic and creative mindset.
• Meticulous attention to detail
• Languages:- English: speech: fluent, writing: fluent, reading: fluent- Arabic: preferred at minimal proficient level

Job Competencies

- Excellent communication skills, both verbal and written.

- Excellent leadership and decision-making skills.

- Ability to multitask and work efficiently under pressure.

- Strong analytical and problem-solving skills.

- Leadership: decisive, balanced and mature personality.

- Committed team player with the capacity to manage a staff of diverse nationality mix.

- Multi-tasker; can-do and hands-on attitude in getting things done.

• Strong sales competencies:

- Standard Operating Sales Procedures

- Go to market development

• Commercially astute.
• Strong negotiation skills.
• Well-developed analytical skills.
• Ability to motivate others on a team and help them succeed.
• Organizational skills to manage several depots and a very intercultural team.
• Strong customer service skills